Managing Difficult Conversations

What conversations do you find difficult? This answer might be different for each of us, but we’ve all experienced difficult conversations. So what is a difficult conversation? If it’s challenging for at least one of the people involved, then it’s difficult. Some difficult conversations are planned, we know they’re coming, but others are spontaneous and catch up by surprise. Sometimes you might be in initiator of a difficult conversation delivering bad news or confronting someone about a problem. Most of us will have been on the receiving end of a difficult conversation too.

Managing Difficult Conversations Effectively

Explore how to maximise your ability to handle difficult conversations effectively and steer it to a successful conclusion acceptable to all involved.

Dec 2018 03

Managing Difficult Conversations and Situations - Monday 3rd December 2018

Event Spaces Remaining: 9/30
Booking Closing Date: Friday November 30th 2018


Dec 2018 14

Managing Difficult Conversations and Situations at Friarage - Friday 14th December 2018

Event Spaces Remaining: 22/30
Booking Closing Date: Thursday December 13th 2018